Shipping policy

Order Processing Times: All orders placed Sunday through Friday, will be processed, decanted and shipped by the end of the next calendar day. All order placed on Saturdays, will be processed and decanted by end of day Monday.

If we ever expect any delays to this policy, we will be sure to place clear messaging on our website informing of such delays (holidays or promotional sales).

Order Shipment Location: All order are processed and shipped from our location in Portland, Oregon.

Delivery Estimate Time: USPS estimates 2-8 business days to anywhere within the contiguous 48 states. We offer Express U.S. shipping as an option at checkout if you need your fragrance in your hands quicker.

Shipping Costs:

U.S. Economy on orders under $70.00 = $6.99, FREE if over $70

  • 2 to 8 business days

U.S. Standard on all orders under $125.00 = $9.99, FREE if over $115

  • 2 to 5 business days

U.S. Express Delivery on all orders under $175.00 = $14.99, FREE if over $150

  • 2 to 3 business days
Shipment Confirmation and Tracking 

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). Once your package is scanned and accepted by the carrier, USPS, UPS, or FedEx assumes full liability for the safe and timely delivery of your items. Estimated transit times provided at checkout are estimates only and begin once the carrier takes physical custody of the package.

Missing and Delayed Packages
While carriers generally cooperate to hand off misdirected packages, such inter-carrier transfers can result in delivery delays. We are not responsible for delays caused by the carrier, severe weather, or unforeseen logistical issues once the package has left our facility.
If your package is lost, delayed, or marked as delivered but you have not received it:
  1. Locate your package: Use your tracking number on the USPS Tracking, UPS Tracking, or FedEx Tracking portals to view the latest scan details. 
  2. Contact the carrier: The carrier is best equipped to investigate the physical location of the package.
  3. File a claim: If your package is confirmed lost or damaged in transit, you will need to File a USPS Claim, File a UPS Claim, or File a FedEx Claim directly with them. We are not liable for packages lost or damaged by the shipping carrier.